Why NetSuite Implementations Fail to Deliver Long-Term Value
Kimberlite Partners Podcast
Why do so many NetSuite implementations technically “work,” yet fail to deliver real, lasting business value?
In this episode, we unpack what’s known as the NetSuite Value Gap—the growing disconnect between what NetSuite is capable of doing and the value organizations actually realize over time. Drawing on real-world implementation patterns, we explore how cost-driven, tactical go-lives often create structural issues that quietly compound into higher operational overhead, manual workarounds, and unreliable reporting.
We break down why fast, checklist-based implementations may look successful at go-live, but frequently lead to 15–30% increases in operational friction within just a few years. More importantly, we explain why this isn’t a NetSuite problem—it’s an implementation and ownership problem.
You’ll learn:
What the NetSuite Value Gap really is and how it forms
The hidden risks of “get it live fast” ERP implementations
Why business-first system design changes long-term outcomes
The critical role experienced, certified NetSuite consultants play in scalability
How even strong implementations degrade without continuous alignment
Why treating NetSuite as a living system—not a one-time project—is essential
We also introduce a framework for continuous optimization and ownership that keeps NetSuite aligned as businesses evolve—covering growth, acquisitions, new reporting needs, and changing operations—without accumulating technical debt.
If you’re responsible for NetSuite, ERP strategy, finance operations, or system performance, this episode will help you understand why value erosion happens—and what it actually takes to prevent it.
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